All our cookies are made fresh once your order has been placed. Allow up to 5 working days for your order to be dispatched, although we usually post orders before this time.
If your order is urgent please contact us before placing your order.
Gift Favours have a minimum 8 piece order quantity. Favours come cello bagged and ribbon tied.
Contact us to discuss your design ideas.
When ordering more than 75 pieces please contact us by email, as the website will not apply discounts
Our cookies are packed in rigid card boxes. They are presented on glassine cushions, iced into place to prevent movement and damage during transport.
Cookie favours are individually bubble wrapped and then carefully boxed with bubble cushions to prevent damage. We always include extra cookies with large orders incase of damage, although this is unlikely to occur.
We post out Monday to Friday by Royal Mail. We cannot be held accountable for mistakes made by Royal Mail, damages or loss incurred by them. We retain proof of postage for all items. We use DPD / Hermes for larger orders.
Standard First Class/ Signed for: 1-3 working days from dispatch. Most packages arrive within 1-2 days.
Standard Second Class / Signed for: 2- 5 working days from dispatch. Most packages arrive within 2-4 days.
In our experience signed for is more secure.
Special Delivery: Guaranteed by 1pm the next day. This is the most expensive option, but the most reliable if you need your items quickly.